Management essentials

Who Should Attend

This course is perfect for new managers from all disciplines and backgrounds who are newly promoted into a people management roll or for those who have served in the roll for less than 3 years and who would benefit from a refresher on some of the essential management skills.

Benefits

In this intensive and very practical 3-day workshop delegates will learn the essentials of good management, management theories, and best practice skills and techniques to apply back in the workplace including:

• Benchmarking for performance management
• Insights into what motivates the individual and the manager’s role in this process
• Confidence to demonstrate how to manage difficult people and difficult situations
• An understanding of what team work really means – and how to achieve it

Learning Outcomes

• The purpose and responsibilities of management
• The relationship between the task, the team and the individual
• How to build better teams and understand individuals
• Management style – which behaviour works and when
• Developing a more participative style in order to gain buy-in from your team
• Communicating with impact to increase responsiveness
• Facilitation techniques for managers. Developing a pull style to gain buy-in
• Running team meetings for better results
• Time management – maximising your time and that of the team
• Performance management – setting SMARTER objectives and reviewing progress
• Motivation techniques
• Delegating for achievement
• Delivering quality feedback, as a motivational and developmental tool
• The difference between conduct and capability issues